NEIGHBOURHOOD PROFILE · Digital

Neighbourhood Profile

Tower Hamlets

Geography
Tower Hamlets
111 region
LONDON COMMISSIONING REGION
Site context: Tower Hamlets · NHS Region (for 111): LONDON COMMISSIONING REGION

○Figures are your practice where published; otherwise the nearest available area, marked ○.

Your borough

●Your borough
Online front-door share
This borough
●Your borough
29.2%
April 2026
Online consultations as a share of all contacts
This borough29.2%
NHS NORTH EAST LONDON INTEGRATED CARE BOARD22.6%
129% of NORTH EAST LONDON
Calls answered
This borough
●Your borough
57.3%
May 2026
This borough57.3%
NHS NORTH EAST LONDON INTEGRATED CARE BOARD55%
104% of NORTH EAST LONDON
Calls missed
This borough
●Your borough
10.5%
May 2026
Abandonment proxy (CBT “missed”)
Online/video appts
This borough
●Your borough
5.3%
May 2026
GPAD video/online appointment mode

Online-consultation submissions by hour of day

When online demand arrives — the 8am peak · April 2026 · This borough

0007091113151718Hour of day (24h) · gold = busiest hour

Why digital matters for access

The digital front door changes the shape of demand. Online consultations let patients submit requests across the day instead of all dialling at 08:00 — and every request that lands online is one that did not have to win the phone queue.

The hour-of-day profile below shows when online demand actually arrives for this borough — the busiest band is 08:00 - 08:59. Where that peak sits against 08:00 tells you how much the digital channel is already absorbing the morning rush.

Read this tab with Access: higher online uptake and better call-answer rates are the levers that ease the 8am phone pressure that, unrelieved, spills into 111 and walk-in A&E (see Community).

Wider area context

○Wider area context

Not specific to your practice — nearest available area, marked ○.

Neighbourhood lens
331,886residentsyounger than NORTH EAST LONDON
Resident · LA · mid-2024
IMD decile 3more deprived than NORTH EAST LONDON
Catchment-weighted · IoD2025 · 1 = most deprived
16.7%overcrowded households
Catchment-weighted · Census 2021
46.7%of patients in the most-deprived 20%
Patient-weighted · catchment
Full picture → Population

Deprivation gradient

IMD vs online front-door share

In this scope: Across this borough’s 30 practices, more-deprived practices have a higher online front-door share — a moderate positive relationship (r = 0.46, n = 30).

For reference — Nationally: no clear relationship (n = 6,142).

r = 0.46n = 30moderate positive⚠ unexpected directionnational r = −0.10, n = 6,142
ALBION HEALTH CENTRE (F84012) · IoD2025 41.4 · Online % 44.1%ALBION HEALTH CENTRE (F84012) · IoD2025 41.4 · Online % 44.1%THE MISSION PRACTICE (F84016) · IoD2025 35.1 · Online % 26.8%THE MISSION PRACTICE (F84016) · IoD2025 35.1 · Online % 26.8%GOUGH WALK PRACTICE (F84025) · IoD2025 37.3 · Online % 15.4%GOUGH WALK PRACTICE (F84025) · IoD2025 37.3 · Online % 15.4%RUSTON STREET CLINIC (F84030) · IoD2025 29.8 · Online % 29.0%RUSTON STREET CLINIC (F84030) · IoD2025 29.8 · Online % 29.0%THE JUBILEE STREET PRACTICE LTD (F84031) · IoD2025 37.9 · Online % 19.9%THE JUBILEE STREET PRACTICE LTD (F84031) · IoD2025 37.9 · Online % 19.9%ST. STEPHENS HEALTH CENTRE (F84034) · IoD2025 28.6 · Online % 29.3%ST. STEPHENS HEALTH CENTRE (F84034) · IoD2025 28.6 · Online % 29.3%GOODMAN'S FIELD HEALTH CENTRE (F84039) · IoD2025 30.9 · Online % 31.2%GOODMAN'S FIELD HEALTH CENTRE (F84039) · IoD2025 30.9 · Online % 31.2%HARLEY GROVE MEDICAL CTR. (F84044) · IoD2025 29.4 · Online % 32.2%HARLEY GROVE MEDICAL CTR. (F84044) · IoD2025 29.4 · Online % 32.2%STROUTS PLACE MEDICAL CENTRE (F84051) · IoD2025 30.5 · Online % 21.5%STROUTS PLACE MEDICAL CENTRE (F84051) · IoD2025 30.5 · Online % 21.5%THE LIMEHOUSE PRACTICE (F84054) · IoD2025 32.3 · Online % 2.3%THE LIMEHOUSE PRACTICE (F84054) · IoD2025 32.3 · Online % 2.3%THE GROVE ROAD SURGERY (F84055) · IoD2025 26.8 · Online % 13.2%THE GROVE ROAD SURGERY (F84055) · IoD2025 26.8 · Online % 13.2%THE CHRISP STREET HTH CTR (F84062) · IoD2025 38.6 · Online % 36.1%THE CHRISP STREET HTH CTR (F84062) · IoD2025 38.6 · Online % 36.1%THE WAPPING GROUP PRACTICE (F84079) · IoD2025 16.7 · Online % 11.2%THE WAPPING GROUP PRACTICE (F84079) · IoD2025 16.7 · Online % 11.2%THE SPITALFIELDS PRACTICE (F84081) · IoD2025 32.0 · Online % 7.0%THE SPITALFIELDS PRACTICE (F84081) · IoD2025 32.0 · Online % 7.0%BETHNAL GREEN HEALTH CTR. (F84083) · IoD2025 34.6 · Online % 45.0%BETHNAL GREEN HEALTH CTR. (F84083) · IoD2025 34.6 · Online % 45.0%HARFORD HEALTH CENTRE (F84087) · IoD2025 36.8 · Online % 25.2%HARFORD HEALTH CENTRE (F84087) · IoD2025 36.8 · Online % 25.2%CITY SQUARE MEDICAL GROUP (F84114) · IoD2025 38.6 · Online % 42.9%CITY SQUARE MEDICAL GROUP (F84114) · IoD2025 38.6 · Online % 42.9%WELLINGTON WAY HEALTH CENTRE (F84118) · IoD2025 32.5 · Online % 29.5%WELLINGTON WAY HEALTH CENTRE (F84118) · IoD2025 32.5 · Online % 29.5%XX PLACE HEALTH CENTRE (F84122) · IoD2025 36.8 · Online % 36.7%XX PLACE HEALTH CENTRE (F84122) · IoD2025 36.8 · Online % 36.7%SUTTONS WHARF HEALTH CENTRE (F84123) · IoD2025 30.6 · Online % 33.0%SUTTONS WHARF HEALTH CENTRE (F84123) · IoD2025 30.6 · Online % 33.0%ROSERTON STREET SURGERY (F84647) · IoD2025 23.1 · Online % 5.5%ROSERTON STREET SURGERY (F84647) · IoD2025 23.1 · Online % 5.5%DOCKLANDS MEDICAL CENTRE (F84656) · IoD2025 20.3 · Online % 5.3%DOCKLANDS MEDICAL CENTRE (F84656) · IoD2025 20.3 · Online % 5.3%TREDEGAR PRACTICE (F84696) · IoD2025 26.4 · Online % 38.2%TREDEGAR PRACTICE (F84696) · IoD2025 26.4 · Online % 38.2%ABERFELDY PRACTICE (F84698) · IoD2025 28.2 · Online % 25.2%ABERFELDY PRACTICE (F84698) · IoD2025 28.2 · Online % 25.2%ISLAND HEALTH (F84710) · IoD2025 21.5 · Online % 13.4%ISLAND HEALTH (F84710) · IoD2025 21.5 · Online % 13.4%THE BLITHEHALE MED.CTR. (F84718) · IoD2025 35.9 · Online % 37.8%THE BLITHEHALE MED.CTR. (F84718) · IoD2025 35.9 · Online % 37.8%ST. KATHERINE'S DOCK PRACTICE (F84731) · IoD2025 11.0 · Online % 1.3%ST. KATHERINE'S DOCK PRACTICE (F84731) · IoD2025 11.0 · Online % 1.3%HEALTH E1 (F84733) · IoD2025 35.9 · Online % 0.5%HEALTH E1 (F84733) · IoD2025 35.9 · Online % 0.5%THE BARKANTINE PRACTICE (F84747) · IoD2025 19.7 · Online % 39.9%THE BARKANTINE PRACTICE (F84747) · IoD2025 19.7 · Online % 39.9%ST ANDREWS HEALTH CENTRE (Y03023) · IoD2025 34.7 · Online % 44.7%ST ANDREWS HEALTH CENTRE (Y03023) · IoD2025 34.7 · Online % 44.7%IMD score — more deprived →Online front-door share (%)

The dashed line is the national gradient (all English practices); the solid line is this scope’s. Hover any dot for the practice + its values.

ALBION HEALTH CENTREF8401241.444.1%
THE CHRISP STREET HTH CTRF8406238.636.1%
CITY SQUARE MEDICAL GROUPF8411438.642.9%
THE JUBILEE STREET PRACTICE LTDF8403137.919.9%
GOUGH WALK PRACTICEF8402537.315.4%
HARFORD HEALTH CENTREF8408736.825.2%
XX PLACE HEALTH CENTREF8412236.836.7%
HEALTH E1F8473335.90.5%
THE BLITHEHALE MED.CTR.F8471835.937.8%
THE MISSION PRACTICEF8401635.126.8%
ST ANDREWS HEALTH CENTREY0302334.744.7%
BETHNAL GREEN HEALTH CTR.F8408334.645.0%
WELLINGTON WAY HEALTH CENTREF8411832.529.5%
THE LIMEHOUSE PRACTICEF8405432.32.3%
THE SPITALFIELDS PRACTICEF8408132.07.0%
GOODMAN'S FIELD HEALTH CENTREF8403930.931.2%
SUTTONS WHARF HEALTH CENTREF8412330.633.0%
STROUTS PLACE MEDICAL CENTREF8405130.521.5%
RUSTON STREET CLINICF8403029.829.0%
HARLEY GROVE MEDICAL CTR.F8404429.432.2%
ST. STEPHENS HEALTH CENTREF8403428.629.3%
ABERFELDY PRACTICEF8469828.225.2%
THE GROVE ROAD SURGERYF8405526.813.2%
TREDEGAR PRACTICEF8469626.438.2%
ROSERTON STREET SURGERYF8464723.15.5%
ISLAND HEALTHF8471021.513.4%
DOCKLANDS MEDICAL CENTREF8465620.35.3%
THE BARKANTINE PRACTICEF8474719.739.9%
THE WAPPING GROUP PRACTICEF8407916.711.2%
ST. KATHERINE'S DOCK PRACTICEF8473111.01.3%

30 practices, most-deprived first — click a column to re-sort. Scrolls within the box.

  • Practice-level (ecological) relationship — a property of practices, not of individual patients. Correlation ≠ causation.
  • Deprivation = each practice’s catchment-weighted IoD2025 score — its registered patients’ mean small-area deprivation, weighted by where they live (the materialised catchment-weighting layer), higher = more deprived. We report r, n and direction only — no significance test.
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