Access & Demand
Tower Hamlets — can patients get in, and where is the pressure?
Figures are your practice where published; otherwise the nearest available area, marked ○.
Your borough
Your boroughAppointments over time, by how they happened
Total monthly appointments split into face-to-face, telephone and online/video. A taller stack means more demand; the colours show how that demand is being met.
Demand vs capacity, across practices
Each dot is a practice. Right = more appointments per 1,000 patients (demand). Up = more GP FTE per 10,000 patients (capacity). Practices low-right are the most stretched.
Patient-reported access (GP Patient Survey)
What patients say about getting in. The gauge is the latest 'experience of contacting the practice' score; the bars compare the scope with its nearest-parent benchmark.
Response-weighted across 3,409 survey responses · 2025 survey.
Would patients recommend their practice? (Friends and Family Test)
The FFT asks patients whether they would recommend their GP practice. The gauge is the latest would-recommend score for the scope; the bars compare it with its nearest-parent benchmark and show the would-not-recommend share. FFT is voluntary, so this is a best-effort read over submitting practices.
1,484 responses across 24 practices · 12 with a low response base (< 30) · Apr 2026.
Telephony: volume vs calls not answered
Blue is how many calls came in; orange is the share of calls recorded as missed — the published CBT004 indicator, used here as an abandonment proxy (cloud telephony has no distinct 'abandoned' field).
Where capacity sits
A quick read of the team behind the appointments and how the list is changing.
Workforce as at May 2026.
Practice league table — composite access read
One sortable row per practice. The composite equally weights the access quality signals we hold — phone answer rate, GPPS contact experience, and (inverted) DNA rate. Click a column to re-sort; your practice is highlighted.
| # | Practice | Access read ▼ | Appts/1k | Phone ans % | GPPS contact % | DNA % |
|---|---|---|---|---|---|---|
| 1 | ST. KATHERINE'S DOCK PRACTICE | 71.2 | 650 | 58% | 100% | 4.5% |
| 2 | THE GROVE ROAD SURGERY | 64.8 | 279 | 70% | 69% | 4.4% |
| 3 | ABERFELDY PRACTICE | 63.9 | 621 | 57% | 75% | 4.0% |
| 4 | TREDEGAR PRACTICE | 62.5 | 368 | 73% | 70% | 5.5% |
| 5 | ST. STEPHENS HEALTH CENTRE | 61.9 | 582 | 75% | 61% | 4.9% |
| 6 | SUTTONS WHARF HEALTH CENTRE | 60.4 | 371 | 66% | 57% | 4.2% |
| 7 | STROUTS PLACE MEDICAL CENTRE | 59.9 | 500 | 62% | 73% | 5.6% |
| 8 | HARLEY GROVE MEDICAL CTR. | 58.7 | 506 | 53% | 62% | 3.9% |
| 9 | WELLINGTON WAY HEALTH CENTRE | 58.3 | 563 | 61% | 69% | 5.5% |
| 10 | THE JUBILEE STREET PRACTICE LTD | 57.6 | 488 | 54% | 68% | 4.9% |
| 11 | RUSTON STREET CLINIC | 57.0 | 507 | 72% | 60% | 6.1% |
| 12 | THE WAPPING GROUP PRACTICE | 55.4 | 372 | 49% | 85% | 6.8% |
| 13 | HEALTH E1 | 55.3 | 981 | 86% | 80% | 21.5% |
| 14 | THE LIMEHOUSE PRACTICE | 54.6 | 371 | 76% | 70% | 8.2% |
| 15 | DOCKLANDS MEDICAL CENTRE | 53.4 | 388 | 72% | 59% | 7.0% |
| 16 | THE BLITHEHALE MED.CTR. | 52.5 | 330 | 56% | 62% | 6.0% |
| 17 | ROSERTON STREET SURGERY | 51.8 | 368 | 66% | 72% | 8.2% |
| 18 | HARFORD HEALTH CENTRE | 51.7 | 516 | 69% | 32% | 4.6% |
| 19 | THE CHRISP STREET HTH CTR | 51.5 | 374 | 68% | 51% | 6.5% |
| 20 | BETHNAL GREEN HEALTH CTR. | 48.9 | 685 | 50% | 53% | 5.6% |
| 21 | THE MISSION PRACTICE | 46.1 | 642 | 56% | 46% | 6.4% |
| 22 | GOUGH WALK PRACTICE | 45.6 | 458 | 35% | 52% | 5.0% |
| 23 | ISLAND HEALTH | 43.3 | 366 | 74% | 48% | 9.1% |
| 24 | CITY SQUARE MEDICAL GROUP | 43.0 | 314 | 52% | 48% | 7.0% |
| 25 | ALBION HEALTH CENTRE | 35.6 | 265 | 63% | 44% | 12.8% |
| 26 | THE SPITALFIELDS PRACTICE | 35.5 | 303 | 47% | 59% | 10.8% |
| 27 | THE BARKANTINE PRACTICE | 34.5 | 272 | 24% | 50% | 7.1% |
| 28 | XX PLACE HEALTH CENTRE | 33.0 | 432 | 39% | 50% | 9.0% |
| 29 | ST ANDREWS HEALTH CENTRE | 31.3 | 347 | — | 55% | 9.3% |
| 30 | GOODMAN'S FIELD HEALTH CENTRE | 22.6 | 345 | — | 45% | 10.0% |
Wider area context
Wider area contextNot specific to your practice — nearest available area, marked ○.
Access by deprivation — does the most-deprived fifth get in as easily?
In-scope practices grouped by the deprivation of the patients they serve (decile 1 = most deprived, placed against the national distribution). Bars show appointments per 1,000 patients; the dashed line is the scope average.